E-Delivery Note vs E-Receipt Note: Differences, Deadlines, and Who Sends What
Understanding the difference between e-delivery notes and e-receipt notes, who sends them, deadlines for confirming receipt, and what happens when goods are rejected.
Two Documents, One Process
Serbia's electronic delivery note system doesn't just involve sending a delivery note: it also includes confirmation of receipt through an e-receipt note (e-prijemnica). These two documents create a complete record of goods movement.
What Is an E-Delivery Note?
An electronic document the sender creates before shipping goods. Key rule: it must be created BEFORE goods leave the warehouse.
What Is an E-Receipt Note?
An electronic document the recipient sends to confirm goods receipt. It can be:
- Acceptance: goods received complete and in good condition
- Partial acceptance: only part received or there's damage
- Rejection: shipment refused (damaged, wrong, or unordered goods)
Comparison Table
| Feature | E-Delivery Note | E-Receipt Note |
|---|---|---|
| Created by | Sender | Recipient |
| When | Before shipping | After receiving |
| Deadline | Before warehouse departure | 3 days for physical receipt, 8 days for accept/reject |
| Mandatory | Yes, always | Yes, always |
| Penalty for non-compliance | Up to 2,000,000 RSD | Up to 500,000 RSD |
Recipient Deadlines: 3 + 8 Days
Step 1: Confirm physical receipt (3 days)
Once goods arrive, the recipient must confirm physical receipt within 3 business days.
Step 2: Accept or reject (8 days)
After confirming receipt, the recipient has 8 days to send the e-receipt note with one of three statuses: accepted, partially accepted, or rejected.
What Happens When Goods Are Rejected?
- Sender receives notification with rejection reason
- Return transport requires a new e-delivery note
- The entire chain is preserved as evidence for disputes and tax audits
What If the Recipient Doesn't Respond?
- Recipient is in violation: fine up to 500,000 RSD
- The delivery note remains in "awaiting confirmation" status
- Sender is not responsible for recipient inaction
Conclusion
The e-delivery note and e-receipt note are two parts of the same process. Both are mandatory, both have deadlines, and both carry penalties for non-compliance.
Arhivix automates the entire cycle: from creating e-delivery notes to archiving e-receipt notes, with alerts for all deadlines and a complete audit trail.
